Managed Services - Technology Doctors
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Managed Services

Complement Your IT Team

You are already great. We help you become even better.

MANAGED IT FOR YOUR BUSINESS

While you focus on growing your business, TEDS expert team of IT professionals will take the wheel and drive your business to the top of your industry.

Our expert information technology managed service providers will address your organization’s IT needs to ensure your systems and programs are performing efficiently, smoothly, and meeting the same standard of excellence used in all aspects of your business.

SUPPORT WHEN YOU NEED IT

Our enhanced managed services offering complements your internal IT team, as many mid-market organizations don’t need or can’t justify the expense of a full-time employee to staff a Microsoft Engineer, Security, or SQL DBA position.

RELIABLE PERFORMANCE

We understand how critical communication and data solutions are to running your business. We proactively monitor hundreds of metrics based on our experience designing and supporting these applications to ensure their security, reliability and performance.

OUTSOURCE LOCAL EXPERTISE

TEDS local team of IT experts ensure the highest level of service delivery through customized solutions designed to fill the gap of IT skills and coverage required to keep up with the increasingly complex technologies required to run today’s business.

Our Managed Services Deliver:

Effective management of security and reliability in the IT environment

Reliable and skilled IT resources

Improved system performance resulting in reduced business downtime

Multiple competencies and expertise in different areas of IT

Lowered operational costs and improved ROI

Strategic IT Management:

Remote monitoring and management of your IT infrastructure including servers and network hardware with optional infrastructure consulting. This feature also includes infrastructure refresh.

Excellent management of the entire lifecycle of a client request. We are here to guide you through the entire process from the initial call to the final resolution of the issue.

Desktop monitoring, maintenance, and end-user support including remote desktop control.

Managed security. This feature includes firewall, anti-virus, threat management, and patching to keep your systems secure and efficient.

Comprehensive monthly reporting to capture hardware and software inventory information as well as detailing preventive maintenance activities.

24/7 Service Desk support with industry certified experts. We are here to answer questions and offer quality support around the clock.

Adherence to security best practices. Our team will keep your business compliant and competitive

Dedicated technical account manager to keep your organization running smoothly and efficiently.

Other IT Services

TECHNICAL SERVICES

AGILE DELIVERY & CHANGE MANAGEMENT / TRAINING

CLOUD TRANSFORMATION

APPLE & LAPTOP REPAIR SERVICES

We work closely with you and carry out research to understand your needs and wishes.